Williston Financial Group (WFG) is proud to share highlights from our 2025 Employee Engagement Survey, recently covered by The Title Report. The results underscore what WFG has long believed: when you invest in people, performance and customer experience follow.
WFG’s Employee Experience Score rose from 34.4 to 42.4 year-over-year — nearly double the financial services industry benchmark of 24.6. More than 80% of employees were classified as engaged, significantly outpacing the industry average of 66.4%, while disengagement continued to decline.
Key strengths that stood out in the survey included:
- Inclusion: 90% favorable
- Working Environment: 88% favorable
- Employee Empowerment: 84% favorable
- Culture: 82% favorable
These areas not only exceeded industry benchmarks, but also showed meaningful year-over-year improvement.
As The Title Report noted, WFG leaders see these results as evidence that engagement is a powerful driver of both employee satisfaction and customer experience. Pride in work, collaboration, and commitment to WFG were all exceptionally high — with 95% of employees reporting pride in their work and 93% saying they actively help colleagues succeed.
The survey also reinforced the impact of WFG’s GOAT (Greatest of All Teams) culture initiative, which emphasizes collaboration, recognition, leadership accountability, and shared purpose.
Read The Title Report’s full coverage here: https://wfgcloud.com/secureStore/index.php/s/DzzW5DKB4xaaWwR
